PRIVACY POLICY
Last updated: October 2025
1. Introduction
CanadaTravelMedical.ca (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with our services.
Our practices comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and are consistent with recognized international privacy standards.
By using this website, you consent to the collection and use of your personal information as described below.
2. Scope
This policy applies to:
• Visitors and users of CanadaTravelMedical.ca;
• Canadian residents and international visitors seeking information or quotes for travel medical insurance;
• Inquiries made via online forms, email, or chat.
It does not apply to third-party websites, such as GMS Insurance Inc. or other insurers’ portals, which have their own privacy policies.
3. Information We Collect
We may collect the following types of information:
(a) Personal Information You Provide
When you interact with our site (e.g., requesting information, using quote links, sending messages), we may collect:
• Name, email address, and contact information;
• Residency or citizenship information (for insurance eligibility guidance);
• Travel-related details (e.g., destination, travel dates, age range);
• Any other information you voluntarily provide in a message or form.
(b) Automatically Collected Information
When you visit our site, we may automatically collect:
• Your IP address and browser type;
• Device and operating system information;
• Date, time, and duration of visit;
• Pages viewed and referral sources (for analytics).
Cookies and similar technologies may be used to improve user experience and website performance.
4. How We Use Your Information
We collect and use personal information for the following purposes:
• To respond to inquiries and provide general information about travel insurance products;
• To refer visitors to GMS’s secure online portal for quotes and purchases;
• To improve our website, content, and user experience;
• To comply with applicable laws and regulatory requirements;
• To prevent misuse or unauthorized access to our website.
We do not sell or trade personal information to third parties.
5. Disclosure to Third Parties
We may share limited information in the following cases:
• With Insurers or Providers: When a visitor clicks a quote or “Buy Online” link, they are redirected to an insurer’s secure site (e.g., GMS) where the insurer collects personal information under its own privacy policy.
• With Service Providers: Trusted vendors that support website hosting, analytics, or communication tools (e.g., email, chat) may access limited information solely for operational purposes.
• Legal or Regulatory Requirements: We may disclose information if required by law, court order, or regulatory authority.
6. Consent
By providing personal information or using our website, you consent to our collection, use, and disclosure of information as described in this policy.
You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
7. Data Storage and Retention
Personal information collected through this site is stored securely in Canada or with reputable service providers that comply with equivalent data protection standards.
We retain information only as long as necessary to fulfill the purposes identified or as required by law.
8. Safeguards and Security
We use appropriate physical, electronic, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.
While we strive to protect your data, no internet transmission is completely secure. Use of this site is at your own risk.
9. Cookies and Analytics
We use basic analytics tools (e.g., Google Analytics) to understand visitor interactions and improve site performance.
Cookies are small data files stored by your browser. You may turn off cookies in your browser settings, but doing so may affect website functionality.
10. Links to Third-Party Websites
Our site includes links to third-party websites, including insurance carriers such as GMS Insurance Inc.
We are not responsible for the content, privacy practices, or data handling of external sites.
Please review the privacy policies of those sites before providing personal information.
11. International Visitors
If you are visiting this website from outside Canada, please note that your information may be transferred to and processed in Canada or other jurisdictions with privacy protections that may differ from those in your own country.
By using this site, you consent to this transfer.
12. Access, Corrections, and Contact
You have the right to access and correct your personal information held by us.
To exercise these rights or for questions about this Privacy Policy, please contact:
canadatravelmedical.ca
Email: info@canadatravelmedical
Phone: +1 (437) 244‑3745
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The updated version will be posted on this page with a new “Last updated” date.
14. Additional Notes for Transparency
• Clicking “Get a Quote” or “Buy Online” redirects visitors to the secure GMS website, where information is collected and processed under GMS’s own Privacy Policy.
• No financial transactions or payment details are collected or stored on CanadaTravelMedical.ca.
• Contact information submitted through this website is used only for communication initiated by the user.